TERMS & CONDITIONS
Welcome to Richezzaa Sarees. These Terms & Conditions govern your use of our website and any purchases, enquiries, or interactions made through it. By accessing or using our website, you agree to comply with these terms.
1. About Our Website
Richezzaa Sarees provides information about our saree collections, products, services, and brand through this website. Product descriptions, images, prices, availability, and other information are provided for general informational and purchasing purposes.
We reserve the right to update, modify, or discontinue any product, collection, service, or website feature without prior notice.
2. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colours, fabrics, designs, and other product information displayed on our website are accurate.
However, slight variations may occur due to:
- Screen and display settings
- Photography and lighting conditions
- The nature of handwoven or handcrafted textiles
- Differences in fabric texture, weave, colour, or finishing
Such variations may be inherent to the character of traditional textiles and should not necessarily be considered defects.
3. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order is placed, we will inform the customer and may provide an alternative solution, including cancellation and refund where applicable.
We reserve the right to limit quantities or refuse an order where necessary.
4. Pricing
Prices displayed on the website are subject to change without prior notice.
We make reasonable efforts to maintain accurate pricing information. In the event of an obvious pricing or technical error, we reserve the right to correct the error and communicate the revised details to the customer before processing the order.
Any applicable shipping charges, taxes, or additional fees will be communicated during the purchasing process where applicable.
5. Orders
Placing an order constitutes a request to purchase the selected product.
An order will be considered accepted once Richezzaa Sarees confirms the order and/or payment, subject to product availability and successful verification.
We reserve the right to cancel or decline an order in circumstances including suspected fraudulent activity, incorrect pricing, product unavailability, or incomplete customer information.
6. Payments
Where online payment is available, payments may be processed through third-party payment service providers.
Customers are responsible for providing accurate payment and billing information. Richezzaa Sarees is not responsible for failures, delays, or errors caused by third-party payment platforms, banks, or payment networks.
7. Shipping & Delivery
Orders will be shipped to the delivery address provided by the customer.
Delivery timelines may vary depending on the destination, availability, shipping partner, weather conditions, public holidays, or other circumstances beyond our reasonable control.
Customers are responsible for ensuring that the delivery address and contact details provided during checkout are accurate.
Any specific shipping, delivery, or dispatch terms applicable to an order will be communicated at the time of purchase.
8. Returns & Exchanges
Returns and exchanges will be governed by the Return & Exchange Policy published on our website.
Customers should review the applicable policy before placing an order.
Products must meet the stated eligibility requirements for a return or exchange. Items that have been used, washed, altered, damaged, or otherwise do not meet the applicable conditions may not qualify.
9. Customer Responsibility
Customers agree to provide accurate and complete information when submitting an enquiry, creating an account, placing an order, or communicating with Richezzaa Sarees.
Customers are responsible for reviewing order details, including product selection, quantity, size where applicable, shipping address, and contact information before confirming an order.
10. Intellectual Property
All content available on this website, including but not limited to:
- Brand name and logo
- Product photographs
- Text and descriptions
- Graphics and designs
- Website layout
- Videos and other visual materials
is owned by or licensed to Richezzaa Sarees unless otherwise stated.
No content may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission.
11. Website Use
You agree not to use our website:
- For any unlawful purpose
- To attempt unauthorized access to our systems
- To interfere with website functionality or security
- To submit false, misleading, or fraudulent information
- To copy or misuse website content
- To introduce malicious software or harmful code
We reserve the right to restrict or terminate access where misuse of the website is identified.
12. Third-Party Services & Links
Our website may contain links to third-party websites, payment providers, social media platforms, shipping services, or other external services.
These services operate independently and may have their own terms and privacy policies. Richezzaa Sarees is not responsible for the content, availability, security, or policies of third-party websites.
13. Limitation of Liability
Richezzaa Sarees will take reasonable care in providing its website and services. However, we cannot guarantee that the website will always be uninterrupted, error-free, completely secure, or continuously available.
To the extent permitted by applicable law, Richezzaa Sarees will not be responsible for losses arising from circumstances beyond our reasonable control, including technical failures, third-party service interruptions, delivery delays, or events outside our control.
14. Force Majeure
Richezzaa Sarees will not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, government restrictions, transportation disruptions, strikes, technical failures, pandemics, or other unforeseen events.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices, or applicable requirements.
Updated terms will be published on this page with the revised effective date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these terms or the use of our website shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
17. Contact Us
For questions regarding these Terms & Conditions, orders, products, or other website-related matters, please contact us.
Richezzaa Sarees
54/3/8, Ganpat More Chawl,
Church Pakhadi Road No. 2,
Sahar P & T Colony,
Near Sahar Warehouse Bus Stop,
Mumbai, Maharashtra – 400099
Email: richezzaasarees@gmail.com
Phone: +91-8008387773