PRIVACY POLICY
At Richezzaa Sarees, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Name
Mobile number
Email address
Billing and shipping address
Product or collection preferences
Information provided through enquiry or contact forms
Order and transaction-related information
Any other information you voluntarily provide to us
We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage data.
2. How We Use Your Information
We may use the information collected to:
Respond to your enquiries and requests
Process and fulfil orders
Provide information about our products and collections
Communicate with you regarding your order or enquiry
Improve our website, products, and customer experience
Maintain website security and prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements
We will use your personal information only for legitimate business purposes.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, remember preferences, and provide relevant website functionality.
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website features.
4. Sharing of Information
Richezzaa Sarees does not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who assist us with legitimate business operations, such as:
Website hosting and technical services
Payment processing
Shipping and delivery
Website analytics
Customer communication
Website security
Such information will be shared only when reasonably necessary to provide the requested service or operate our business.
We may also disclose information where required by law, legal proceedings, governmental authorities, or to protect our legal rights and website security.
5. Payment Information
If online payments are available on our website, payment transactions may be processed through third-party payment providers.
Richezzaa Sarees does not intentionally store complete debit card, credit card, banking, or other sensitive payment credentials on its own servers. Payment information may be handled directly by the relevant payment service provider in accordance with its own privacy and security policies.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.
When information is no longer required, we may securely delete or anonymize it where appropriate.
8. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.
Richezzaa Sarees is not r
esponsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
9. Children’s Privacy
Our website is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
10. Your Privacy Choices
You may contact us to:
- Request information about the personal data we hold about you
- Ask us to correct inaccurate information
- Request deletion of information where applicable
- Withdraw consent for certain communications
- Raise a concern regarding the handling of your personal information
Some information may need to be retained where required by law or for legitimate business purposes.
11. Marketing Communications
If you have provided your contact details for promotional communication, we may occasionally send information about new collections, offers, or updates.
You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.
12. Changes to This Privacy Policy
Richezzaa Sarees may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
Richezzaa Sarees
54/3/8, Ganpat More Chawl, Church Pakhadi Road No. 2, Sahar P & T Colony, Near Sahar Warehouse Bus Stop,
Mumbai, Maharashtra – 400099
Email: richezzaasarees@gmail.com
Phone: +91-8008387773